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Data protection

Data protection declaration

The Town of Bad Arolsen is the operator of the online website at www.bad-arolsen.de and is responsible for the collection, processing and use of your personal data. We protect your data, in particular pursuant to the General Data Protection Regulation (GDPR) of the EU, the German Federal Data Protection Act (BDSG) and the Data Protection and Freedom of Information Act of the State of Hesse (HDSIG).

This data protection declaration tells you which personal data of yours we will collect, process and use.

Responsible body

Die Stadt Bad Arolsen – Der Bürgermeister – 

Große Allee 26 
34454 Bad Arolsen
+49 5691 801-0
+49 5691 801-189

Extent of the processing of personal data

Every time a file is requested by our online website, the following connection data are queried:

  • Referrer (the page that requested the file)
  • Name of requested file
  • Date and time of the request
  • Transmitted data volume
  • Access status (file transferred, file not transferred, etc.)
  • IP address of accessed host

When using the service of the Town of Bad Arolsen, personal data are collected and used in compliance with the provisions of data protection law. The applicable legal bases is the German Telemedia Act (TMG). Where personal data are collected and used for specific purposes of municipal authorities and facilities, the applicable specific legal provisions apply: for example, the Registration Act of the State of Hesse (HMG), the Social Code (SGB), the Foreign Residents Act (AuslG) and the Data Protection Act of the State of Hesse (HDSG). Your personal data will only be stored for as long as necessary to use the respective service.

Your personal data will be used outside the service only to the extent necessary for fulfilling the tasks that fall under the responsibility of the Town of Bad Arolsen or where required by law. Your data will not typically be transmitted to any non-public parties. Please bear in mind that the transmission of information on the internet is never absolutely secure. It is impossible to rule out that third parties could intercept or modify data transmitted by you. For this reason, you should choose other types of transmission for any issues that require a particular degree of confidentiality.

The service of the Town of Bad Arolsen also gives you access to information and services of other providers who will, in the framework of their offerings, collect your personal data and process it. Such information and services of other providers are marked accordingly. Please note that the Town of Bad Arolsen is not responsible for the collection and use of personal data by such services, and that such providers may have their own terms and conditions.

Contact form and e-mail contact

Our web page contains contact forms that can be used for electronic communication. If a user chooses to use this form, the data entered in the form will be transmitted to us and stored. In addition, the IP address at the time of submitting the message will be stored. Regarding the processing of the data, the submission process includes a prompt asking for your consent and pointing to this data protection declaration.

Alternatively, you can contact us using the e-mail address provided. In this case, the personal data of the user that were included in the e-mail message will be stored. In this context, no data will be forwarded to third parties. The data will only be used for the processing of your request.

SSL encryption

This page uses an SSL encryption for security and the protection of the transmission of confidential information, such as the enquiries you submit to us as the operator of the website. You can recognise encrypted connections when the address bar in your browser switches from “http://” to “https://” and a padlock icon appears in the browser bar.

If SSL encryption is active, the data you transmit to us cannot be read by third parties.

Rights of the data subject

The data subject has the following rights:

  • Right of access (Art. 15 EU-GDPR)
  • Right of rectification (Art. 16 EU-GDPR)
  • Right to object (Art. 21 EU-GDPR)
  • Right to erasure (Art. 17 EU-GDPR)
  • Right to restrict processing (Art. 18 EU-GDPR)
  • Right to data portability (Art. 20 EU-GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 EU-GDPR)


The Town of Bad Arolsen uses the platform and services of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland and operates a Facebook fan page.

We operate this page in order to draw attention to our tourism region, services and products as well as to enter into contact with you, our visitor. Please note that you use this Facebook page and its functions at your own risk. This applies in particular to the interactive functions (e.g. commenting, sharing, rating). This is also our legitimate interest according to Art. 6 Para. 1 lit. f GDPR for the processing of your data for the purpose of up-to-date information and interactive options for our visitors.

According to the ruling of the European Court of Justice (ECJ), the operators of a Facebook page together with Facebook are responsible for the processing of personal data. Facebook processes personal data for the following purposes:

  • Market research
  • Creating user profiles
  • Advertisement and analysis

If you visit our Facebook page, the data collected by Facebook includes your IP address as well as other information present on your PC in the form of cookies. This information will be used in order to provide us, the operator of the Facebook pages, with statistical information about the utilisation of the Facebook page. More information is provided by Facebook on the following page: http://de-de.facebook.com/help/pages/insights.

The relevant objection options can be configured here: https://www.facebook.com/settings

Your personal data collected in this context will be processed by Facebook Ltd. and may be transmitted to countries outside the European Union. General information about what data are received by Facebook and how they are used is provided in Facebook's data use policy. There, you also find information about how to contact Facebook and how to configure your settings for advertisements. The data use policy can be viewed on the following page:
http://de-de.facebook.com/about/privacy and https://de-de.facebook.com/full_data_use_policy.

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Data protection officer


Bad Arolsen - Natürlich!


Stadt Bad Arolsen
- Der Magistrat -
Große Allee 24
34454 Bad Arolsen


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